Several of these options require configuration prior to needing them. Exactly which Google chooses to make available is unclear, and may vary depending on the characteristics of your account, or whether you’re following the “forgot my password” or “lost my two-factor device” path. Important: Not all of these options will be available to you in all situations (and there may even be others). Of course, if you’ve lost your phone or have changed numbers without updating the information in your account, that’s not going to work.įortunately, Google offers many additional ways to confirm your identity. Normally, that means adding your phone number and keeping that number up to date. Google is going to want something that’s been set up, signed in, or configured before this situation arises.
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